Regala Hammam – Condiciones y Caducidad

If you have a Regala Hammam coupon, it is essential to present it at the centre as payment for the treatment, or use it at the time of booking the treatment from our website.

Always book at least 30 days before the expiry date of your gift coupon.

If your Gift Hammam coupon has expired, it will not be possible to receive the service. It is essential for the correct functioning of the centre that the Gift Coupons for treatment are consumed within the established period, as the annual work shifts are planned according to sales in order to be able to provide service to all clients.

Gift coupon cannot be exchanged for cash or any other method of payment. Refund of the coupon payment is not possible.

The coupon will be deemed to have been used up if you do not cancel at least 48 hours before the treatment is due to take place. The centre is not responsible for any unforeseen circumstances that may arise in the event that the client does not cancel the service with the obligatory estimated time, except for health reasons, for which it will be essential to present a medical certificate. Any other reason that may arise that does not allow the client to cancel in due time will not be considered a justified reason for cancellation and therefore the regulations for the loss of the gift coupon will be applied.

If a client is unable to attend our centre during the validity of their coupon for health reasons, or other reasons duly justified with a medical report or medical leave, the coupon will be extended for a further 45 days from the date on which they are able to attend our centre, provided that they present the documentation justifying the cause.

We carry out a cranial massage with rose water.

We ended the ritual in a relaxation room with a Moorish tea.